The Client

One of the largest regional banks in ASEAN with particularly strong presence in Singapore and Hong Kong, and business locations spanning China, Taiwan, India and Southeast Asia.

The Challenge

  • High Operating
    Costs
  • Manual
    Processes
  • Extensive Monitoring

Theta’s solutions designed to…

  • Reduce loan processing costs while maintaining high credit quality
  • Online application status tracking with 100% automation of routine tasks, freeing bank officers for value-adding activities
  • Full integration with the bank’s existing systems, credit databases, and credit bureaus in Singapore and Hong Kong
  • Web-based solutions to facilitate cross-border loan application status tracking and sales monitoring 

Results

High degree of straight-through processing & automation in lending workflow

4-hour approval
Next-biz day disbursement

Significant market share gain in key markets HK & SG

Reduced back-office staff
With ORIGINS, the bank was
approved by regulators to adopt Basel II IRB for capital requirements